Return and Refund Policy

[a]cube contemporary is committed to ensuring the 100% satisfaction of our art collectors! That's why once you’ve receive an original artwork or open edition print, we'll give you Fourteen (14) days to decide whether or not you’d like to keep that artwork or return it for a refund. You may return any eligible artwork in its original condition and packaging.                                        

The Fourteen-Day money-back guarantee is NOT applicable to the following final sale items: Open Edition Prints                                                                   Original Artwork Return Policy From the time you receive your original artwork from couriers, you have Fourteen (14) days to decide whether to keep the work or return the artwork in its original condition for a refund and return the package at your own expense. We also require all returned artwork to be shipped out by the buyer within three (3) days after confirming with us that the work will be returned. So, if you receive artwork you’ve purchased from us and are not fully satisfied, you have: Fourteen (14) days to contact us about your intent to return the work.

Fourteen (14) days from the day you contacted us to ship out the artwork. ***Do not ship the artwork before contacting us; you must first contact us.*** If you do not notify us of your intent to return the work within 14 days of receipt or you do not ship the work within 14 days of notifying us, you will NOT be eligible for a refund. (Some exceptions will apply. Please contact us for an assessment of your specific situation.) How to Return an Original, Undamaged Work

Step 1 – Within Fourteen (14) days of your merchandise delivery date send e-mail to office@a-cube.gallery to give us your order information and the reason for wanting to return the work.

Step 2 – Repackage the artwork using the original packaging materials. If you’ve already disposed of the original packaging, you’ll be responsible for purchasing packaging materials to send the artwork back safely to us. Please e-mail us for instructions on how to safely package artwork for shipment.

Step 3 – Email office@a-cube.gallery to complete the return process. Once the piece safely reaches us, [a]cube contemporary will process your return and the amount owed will be refunded to your original source of payment in the same currency and using the same exchange rate as your original order (minus shipping costs and international customs fees, if any) within 7-10 business days of your merchandise return. Additional shipping fees may apply for international returns.